Return Policy

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Our Commitment to Quality

At Squebbrzodal, we are committed to delivering exceptional furniture craftsmanship and customer satisfaction. We stand behind the quality of our custom furniture, restoration work, and assembly services. This Return Policy outlines our approach to handling concerns and ensuring your complete satisfaction.

Custom-Made Furniture

Due to the bespoke nature of our custom furniture services, each piece is made specifically to your requirements and specifications. As such, the following policies apply:

Design Approval Process

Before we begin crafting your custom furniture, you will receive detailed plans and renderings for approval. We encourage you to review these carefully and request any modifications before giving final approval. Once you approve the design and work begins, changes may incur additional costs.

Workmanship Guarantee

We guarantee the quality of our craftsmanship. If you discover any defects in materials or workmanship within the warranty period, we will repair or replace the affected furniture at no additional cost. This warranty does not cover:

• Normal wear and tear from everyday use
• Damage caused by misuse, accidents, or improper care
• Changes in wood appearance due to natural aging
• Damage from environmental factors beyond normal household conditions

Cancellations

If you need to cancel your custom furniture order, please contact us immediately. Cancellation policies vary based on project stage:

• Before work begins: Deposit refundable minus design and administrative fees
• After work has commenced: Deposit non-refundable, balance adjusted based on work completed
• After completion: No refunds, but we will work with you to address any concerns

Restoration Services

Furniture restoration is highly specialized work that requires careful assessment and execution. Our restoration policy includes:

Pre-Restoration Assessment

Before beginning any restoration work, we provide a detailed assessment of the furniture piece, including:

• Current condition evaluation
• Recommended restoration approach
• Estimated costs and timeline
• Potential limitations or challenges

Satisfaction with Restoration

If you are not satisfied with the completed restoration work, please contact us within seven days of delivery. We will arrange to review the work and, if warranted, make necessary adjustments at no additional charge. Please note that some variations in color, finish, or appearance may be inherent to restoration work and do not constitute grounds for refund.

Antique and Vintage Furniture

Working with antique furniture carries inherent risks due to age, previous repairs, and material conditions. While we take utmost care, we cannot guarantee outcomes for severely damaged or fragile pieces. Any limitations will be discussed during the assessment phase.

Assembly and Repair Services

For furniture assembly and repair services, the following applies:

Service Guarantee

We guarantee that all assembly and repair work is completed correctly according to manufacturer specifications or professional standards. If you experience any issues related to our workmanship within 30 days of service completion, we will return to address the problem at no additional charge.

Manufacturer Defects

If assembled furniture has manufacturing defects, we will assist you in contacting the manufacturer but cannot be held responsible for product quality issues that are not related to our assembly work.

Inspection Upon Delivery

We strongly recommend inspecting all furniture upon delivery or service completion. If you notice any damage, defects, or concerns, please notify us immediately. Reporting issues promptly allows us to address them quickly and effectively.

How to Report Issues

If you have concerns about any of our furniture services, please contact us as soon as possible:

• Email us at info@squebbrzodal.world with photos and a detailed description
• Call us at +353 87 495 3496 during business hours
• Visit our workshop at 21 Oakfield Grove, Blanchardstown, Dublin 13

Resolution Process

When you report a concern, we will:

• Acknowledge your inquiry within one business day
• Arrange to inspect the furniture if necessary
• Provide a resolution plan within three business days
• Complete any required repairs or adjustments promptly

Refunds

Refunds are considered on a case-by-case basis and may be offered when:

• We cannot fulfill the agreed-upon service
• There are significant defects that cannot be repaired
• We fail to meet our quality standards despite repair attempts

Partial refunds may be offered when work has been partially completed or materials have been purchased specifically for your project.

Exclusions

This Return Policy does not cover:

• Changes in personal preference after project approval
• Natural variations in wood grain, color, or texture
• Damage occurring after delivery or service completion
• Issues arising from improper furniture care or maintenance

Customer Responsibilities

To maintain warranty coverage and ensure the best outcome for your furniture:

• Provide accurate measurements and specifications for custom projects
• Follow care and maintenance instructions provided
• Report any issues promptly
• Allow reasonable access for inspection and repairs if needed

Contact Us

If you have questions about this Return Policy or need assistance with any furniture service, please contact us:

Squebbrzodal
21 Oakfield Grove, Blanchardstown
Dublin 13, Ireland
Email: info@squebbrzodal.world
Phone: +353 87 495 3496
Hours: Monday-Friday 9:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM